Terms & Conditions

Terms & Conditions

  1. Acceptance of Our Terms of Service

By applying for our membership services and/or by using the aupaireurope.com site, you are showing your agreement to be bound by our Terms of Service. You are also indicating that you are a legal age to form a binding contract and that you have full power, capacity and authority to accept our Terms of Service. You also indicate that you will use this service in a manner consistent with any and all applicable laws and regulations. Please do not use our services if you do not accept the Terms stated here.

If these Terms are violated, users may have their access and use of the aupaireurope.com site suspended or terminated at aupaireurope.com’s discretion.

Users should also be aware that the aupair-europe.com sites have a variety of features and services including an online service to post and search profiles, which may include personal information, and that these profiles, or aspects thereof, may be made public.


  1. Service

If any of the services on aupaireurope.com require you to open an account, you must complete registration by giving us current, complete and accurate information within the registration form for the particular service. The confidentiality of your password and account is entirely your responsibility.

You are also responsible for all activities within your account. Any unauthorised use of your account or breach of security must be reported to aupair-europe.com immediately. Aupaireurope.com is not liable for any loss incurred by you through someone else using your password or account, either with or without your knowledge. However, you may be liable for any losses incurred by aupair-europe.com or another party due to someone else using your account or password.

We reserve the right to reject, amend or remove any content posted or submitted by you, without notice and at our discretion, without having to give any reason. We reserve the right to monitor and review all content submitted to us, accessed on or published on aupaireurope.com at any time.

You are forbidden to use anyone else’s account at any time.

One account only may be registered per household; we reserve the right to remove multiple accounts.


Unlawful & Prohibited Use

You may not use the services for any purpose that is unlawful or forbidden by these terms of use. The services cannot be used in any manner that could damage, disable, overburden, or impair the aupaireurope.com .com server.

You are prohibited from attempting to gain unauthorised access to services, other accounts, computer systems or networks connected to any aupaireurope.com server or to any aupaireurope.com services through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information that are not intentially made available through the services.

You are prohibited from using or removing any content from the aupaireurope.com site for commercial purposes and from using the site for commercial purposes. If any materials are needed for commercial use, the source must first be identified and written consent provided.


Refund Policy

A refund can be issued within 24 hours of an account upgrade if you have not used your premium account services, no CVs have been downloaded, or no premium job has been posted.

We do not give partial refunds.


Links To Other Websites

There are several links to third party websites on our site. These are not under our control, nor are we responsible for the contents of these sites or their availability.

We provide links to third party websites for your interest or convenience only; any links we provide do not imply any endorsement by us. We cannot be held liable for any loss or damage that may arise from the use of third party websites or contracts entered into resulting from the use of such third party websites.

You agree that the use of such third party websites is governed by the terms and conditions of use applicable to such sites.


Exclusion Of Liability

Aupaireurope.com cannot be held liable for any damages whatsoever, including indirect or consequential damages, arising from use or loss of use, data, or profits, whether in action of contract or negligence, through use of the site.

No warranty is given that this website will be available on an uninterrupted basis. No liability can be accepted for any losses or damages arising out of any unavailability.

We do not control the content posted by users on the website and cannot guarantee its accuracy, integrity or quality. By using the website, you understand that you may be exposed to content that is offensive, indecent or objectionable without liability.

We are not liable for any losses or damages incurred by content changes on the website made by any third parties. Access to and use of this website is at the user’s own risk.

We are not liable for any losses or damages arising from jobseekers hired through this site. It is the responsibility of the employer to carry out any and all character checks and references.

We cannot guarantee the identity of any other users with whom you may interact through using the aupaireurope.com service. We also cannot guarantee the authenticity of any data that users may give about themselves or any relationships.

The use of this site will be terminated immediately if these Terms of Use are not accepted in full.


Ensuring Quality of Content

Quality content means that jobseekers can find the most relevant positions quickly and easily and that employers receive relevant applications. We have put these Terms of Use in place to protect the quality of the content and to ensure that the service is useful and of a high quality to both jobseeker and employer.

  • As cloning jobs is misleading for jobseekers, a job can only be reposted and treated as a new position once 45 days have elapsed since it was first posted.
  • Each position may be posted once only. Posting job gives misleading search results and is frustrating for jobseekers.
  • Employer contact details cannot be posted in your ad/account profile. Any such ads/profiles will be removed immediately.
  • Job descriptions should be adequate, clear and meaningful. We reserve the right to remove any advertisements that we feel are confusing or misleading.


Account Management.

  • Advertisements expire after 45 days, but it is a host family’s responsibility to delete an ad before that time period has lapsed if they want it removed.
  • Aupaireurope.com is not responsible for the quality of content in advertising or CVs


User Content Supplemental Terms & Conditions

A person may only create, post and use content when he/she has accepted and complies with all Terms of Use, including the following:

  • Creating and Posting User Content:

Content may only be created and used for purposes that are consistent with these Terms of Use and that do not breach applicable laws, regulations, or other binding contractual obligations you may have with us or third parties (“Legal Provisions”). You may not create User Content that is unlawful, fraudulent, discriminatory, threatening, abusive, libelous, defamatory, obscene or otherwise objectionable or that contains sexual, ethnic or racial or other discriminating slurs, obscene or in breach of the law. Your are prohibited from creating User Content that contains confidential or proprietary information, intellectual property, personal data relating to third parties (including an individual’s name or other information that identifies a living individual) or trade secrets, or that breaches your employment agreement. Once User Content is created and published, you will not be able to edit or delete it.

  • Licence of User Content:

By submitting User Content you give us and our licensees a worldwide, unrestricted, irrevocable, perpetual, non-exclusive, transferable and royalty-free licence to use, copy, make, reproduce, display, perform, distribute, sublicense, sell, delete, edit, prepare derivative works from, analyse and otherwise use the User Content for the purposes of managing our website, providing services and operating our businesses (including compiling it with other User Content in order to perform statistical analysis for comparison or benchmarking purposes).

  • Liability for User Content:

Aupaireurope.com is not responsible for any opinion, advice, information, or statement contained in the User Content, including any links to third party websites over which we have no control. By accessing the website, you accept that you may come into contact with content that you find harmful, offensive, threatening, indecent or objectionable. In addition, you acknowledge that aupaireurope.com has no liability to you for any User Content, including explicit language and other potentially offensive material. To the fullest extent permitted by law, aupaireurope.com will, under no circumstances, be liable for any use, misuse of or reliance upon, any User Content, for any claim made in relation to these Terms of Use. Aupaireurope.com will not be liable for any damages, whether direct, indirect, incidental, consequential, special or punitive, and whether arising from use, misuse or reliance upon the User Content, caused by User Content or for damages incurred by usage of any links provided within that content.

Aupaireurope.com is not liable for any loss or damage arising from the use of the website and/or website services in contravention of our Terms of Use, whether the website and/or website services are moderated or not. Any action that we might take regarding a user or content, for example, deletion, editing or declining to publish, is not an admission of liability or an indication of the breach of any standard, legal provision or term by a user. Where moderated, we will usually provide you with a means of contacting the moderator or an administrator, should you have any concern or experience any difficulties.

Should you have any questions, please do not hesitate in emailing our support team directly at info@aupaireurope.com.

Au Pair Europe